Josephine Wave
Our seamstresses make most Adalù garments to order.
This allows us to reduce fabric waste and energy consumption, promoting more sustainable production.
In addition, we devote all our love,time and attention to each Adalù garment. To bring your unique piece to life, taking care of every single detail.
Frequent questions
How do I use my discount code?
Did you receive a discount code by email or from support? To use it, just enter it during checkout!
Can I also pay in installments?
Absolutely yes! All our products can be purchased in 3 interest-free installments with Klarna or if you have a PayPal account.
Can I change my size?
To make a return you can choose between 3 different options
1. Size exchange: If you have the wrong size and want to receive the same item but in the right size for you.
2. Purchase Voucher: If you want to proceed with the exchange and choose a new item, we advise you to request the Purchase Voucher, you will receive a code for the same amount that you can spend on all items in the shop with no expiry date.
3. Refund: if you decide to opt for a refund, the shipping costs are at your expense. The charges amount to €10, so your refund will be reversed by €10 (e.g. if you return an item worth €99 you will receive a refund of €89). The refund is always made to the same payment method that you used when ordering. We remind you that orders on sale can be changed but not refunded.
For customers who purchase from abroad, it is not possible to request a return. For detailed information on sizes, our customer service is available 24 hours a day and will be happy to personally direct you towards the purchase.
To find out more, visit our returns policies page.
How do shipments work?
You can consult all of our shipping policies here
